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FAQ

What happens now that I have placed my online order?

Online orders are processed within 24 hours and parcels are sent via Australia Post. Once orders have been sent you will be sent a confirmation email with your tracking details so you can confirm when delivery will be made.


I don’t want to pay for postage. Can I collect?

All orders over $100 have free postage. There is an option to collect your purchase locally in WA at our Applecross studio. Do make contact via email to arrange. 


How can I pay for my order?

Payments can be made online with MasterCard, Visa, Amex or PayPal. Bank transfers and cash payments are also acceptable. Please email to arrange.